{"id":24217,"date":"2023-12-15T16:40:31","date_gmt":"2023-12-15T16:40:31","guid":{"rendered":"https:\/\/koetania.com\/faq-items\/envios-y-seguimiento\/"},"modified":"2024-11-14T15:20:16","modified_gmt":"2024-11-14T15:20:16","slug":"envios-y-seguimiento","status":"publish","type":"avada_faq","link":"https:\/\/koetania.com\/ca\/faq-items\/envios-y-seguimiento\/","title":{"rendered":"ENVIAMENTS i SEGUIMENT"},"content":{"rendered":"<p><strong>Quins m\u00e8todes de pagament tenim?<\/strong><br \/>\nA la nostra botiga online acceptem pagaments amb Targetes de cr\u00e8dit, Paypal i Bizum.<\/p>\n<p><strong>Quins s\u00f3n els temps d&#8217;enviament?<\/strong><br \/>\nLes peces en estoc s&#8217;enviaran en 1-3 dies a partir de la compra, de dilluns a divendres. Podem ampliar aquest temps nom\u00e9s si cal, amb pr\u00e8via notificaci\u00f3 per correu electr\u00f2nic. Per ENC\u00c0RRECS PERSONALITZATS Totes les peces es realitzaran en un m\u00e0xim de 25 dies naturals despr\u00e9s de la compra.<br \/>\nDurant el mes d&#8217;agost es pot comprar en l\u00ednia, per\u00f2 el taller romandr\u00e0 tancat, per la qual cosa les peces que es comprin durant aquest mes s&#8217;enviaran al setembre.<\/p>\n<p><strong>Puc fer el seguiment de l&#8217;enviament de la meva joia?<\/strong><br \/>\nSi, una vegada surti el teu enviament, rebr\u00e0s un email amb el codi localitzador de la teva joia, si no l&#8217;has rebut pots contactar amb nosaltres a botiga@koetania.com i el gestionarem nosaltres.<\/p>\n<p><strong>Puc sol\u00b7licitar que s&#8217;envi\u00ef la meva comanda a una altra persona i embolicat per regal?<\/strong><br \/>\nNaturalment, les nostres joies sempre van embolicades amb la seva caixa regal, a la passarel\u00b7la de pagament pots indicar el nom de la persona i l&#8217;adre\u00e7a on vols que enviem la teva comanda.<\/p>\n<p><strong>Si la meva tramesa s&#8217;extrava?<\/strong><br \/>\nNo et preocupis, fem servir un enviament segur, per\u00f2 en cas que no t&#8217;arrib\u00e9s, farem una nova joia, sense que suposi un nou cost per a tu.<\/p>\n<p><strong>Puc recollir la meva comanda a la botiga f\u00edsica?<\/strong><br \/>\nSi, durant la teva compra a la passarel\u00b7la de pagament, pots sol\u00b7licitar les opcions d&#8217;enviament de la teva joia o recollir-la a la botiga. Quan la teva joia estigui preparada contactarem amb tu per acordar-ne la recollida.<\/p>\n<p><strong>Despeses d&#8217;enviament<\/strong><br \/>\nEls enviaments a la pen\u00ednsula i les Balears s\u00f3n gratu\u00efts, per con\u00e8ixer les tarifes per a altres destinacions pots consultar la nostra pol\u00edtica d&#8217;enviaments a Termes i condicions. Si vols que realitzem modificacions o altres personalitzacions de disseny a part de les que s&#8217;ofereixen a l&#8217;e-shop, ho farem encantats, per aix\u00f2 ens pots escriure a botiga@koetania.com i t&#8217;enviarem un pressupost, on detallarem els terminis i possibilitats d&#8217;enviament, o recollida a la botiga.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Quins m\u00e8todes de pagament tenim? A la nostra botiga online  [&#8230;]<\/p>\n","protected":false},"author":1,"featured_media":0,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"_joinchat":[],"footnotes":""},"faq_category":[155],"class_list":["post-24217","avada_faq","type-avada_faq","status-publish","format-standard","hentry","faq_category-faq-ca"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>ENVIAMENTS i SEGUIMENT - Koetania<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/koetania.com\/ca\/faq-items\/envios-y-seguimiento\/\" \/>\n<meta property=\"og:locale\" content=\"ca_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"ENVIAMENTS i SEGUIMENT - Koetania\" \/>\n<meta property=\"og:description\" content=\"Quins m\u00e8todes de pagament tenim? 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